Customer Agreement Form

Before you call us to reserve your dog's spot as well as their evaluation, we will need the following items:

1. Customer Agreement Form
2. Customer Information Form
3. Pet Information Form
4. Special Food and Medication Form
5. Veterinary Records

Lone Star Dog Ranch agrees to exercise due diligence on the care of my dog. Should my dog become ill or require any kind of medical attention, Lone Star Dog Ranch reserves the right to administer any and all necessary care and/or to use any available veterinarian. I agree to pay any expenses so incurred in addition to fees incurred for services provided by Lone Star Dog Ranch.

Lone Star Dog Ranch agrees to keep its premises sanitary and properly enclosed. My dog will be cared for by Lone Star Dog Ranch staff only, without liability on Lone Star Dog Ranch’s part for loss or damage from disease, theft, fire, death, escape, injury or harm to persons, other dogs or property by my dog, or from other unavoidable causes, due diligence and care having been exercised by Lone Star Dog Ranch.

I agree that my dog is in good general health, and have provided valid proof that he/she is currently spayed or neutered, and has been vaccinated against:

Rabies within 3 the last years
DHLP within the last year
Bordatella within the last 6 months

In addition, I agree that my dog is on a one of the 4 flea/tick prevention products accepted by Lone Star Dog Ranch. Any dogs arriv- ing with fleas and/or ticks will be bathed and administered flea/tick prevention at my expense.

I also agree that on any dogs having a coat which requires grooming, to be determined by Lone Star Dog Ranch, that the dog arrive in a groomed condition, or be subject to additional grooming cost at the owner’s expense upon arrival.

Should my dog exhibit aggressive behavior toward other dogs or people, for the safety of all concerned he or she will be separated into a secure area for the duration of his or her stay, and asked not to return upon pickup by the owner.

I agree that my dog may be photographed, videotaped, and/or recorded. Lone Star Dog Ranch shall have exclusive rights to the re- sults of any such material, and material obtained through such means shall only be used by Lone Star Dog Ranch for its own promotion, advertising, sale, or publicizing.

I agree that should I not pick up my dog at the agreed upon date/time, I may be subject to additional boarding cost at a rate to be de- termined by Lone Star Dog Ranch, and I am responsible for any such additional costs.

I understand that Lone Star Dog Ranch requires advance notice of cancellation as follows:

24 hours for non-holiday reservation
72 hours for holiday reservation
7 days for Thanksgiving and Xmas

I agree to pay $50.00 of half the amount of the scheduled visit, whichever is less, if I do not cancel in accordance with this cancellation policy.

I understand that my reservation is not secure until I provide a current credit card number with expiration date to keep in my dog’s file.